Felicity exceeded all our expectations. She is extremely professional, very thorough, and really understands the needs of her client. We were selling a house for the first time and as soon as we met her, she put us at ease with her obvious competence and confidence. We were so impressed that after talking to her for 5 minutes we decided to go with her as our Realtor®. She took complete responsibility for the process end-to-end, including getting necessary repairs done, staging the house, marketing, organizing open houses, negotiating with buyers, etc., and working with the escrow company to get everything taken care of on time. We had an excellent experience with Felicity and will surely love to have her as our Realtor® for any future selling or buying needs.